Refund Policy
PRIVATE CONSULTATIONS: Due to the nature of private consultations, there are NO refunds after consultations have begun.

GROUP CONSULTATIONS:  A refund will be considered on a case by case basis. In the event that you completed all your assignments, participate in sessions, and make the requested/ suggested changes please submit a refund request showing your work.

LIVE EVENTS & WORKSHOPS: Due to the nature of a live workshop/ event, there are NO refunds offered. 

COURSES (Pre-Recorded): Unless otherwise stated, how does a 3-day money back guarantee sound? It provides you with an entire 72-hours to see a few lessons and get a good feel if this course is right for you. 

Sounds good, right? Simply fill out the refund request form before the deadline, which is on the 3rd day of enrollment. It's that simple. 

REFUND REQUIREMENTS: 

1. You must email the REFUND REQUEST to the email address located below.

2. You must PROVIDE THE INFORMATION required to process your refund including but not limited to: full name, date of purchase, and email addressed used to enroll in the course. The course must be completed with the assignments completed. Please submit your completed assignments with the reason why you are requesting a refund.

3. Your request must be submitted within 3 days. 

Refunds are taken very seriously. I've spent years developing this material. It's not cheap because it is that good and it works. I know unexpected things happen and I don't believe you should be penalized because your timing was off or something terrible happened to you.

We will review your situation and refund you in full if you meet the refund criteria listed above. If granted, please allow us 14 days to process your refund. We need time to read your request and request the funds be returned via the financial institution. Refund time could be longer during the holidays as banks are closed.

If you paid by credit card, it typically takes one billing cycle for the refund to appear on your statement.

Please note all materials are copyrighted and H.M. Ward is a registered trademark. Please be respectful and I will do the same for you.

Please submit refund requests to: support@hmward.zendesk.com

Please include the following in your message:
1. FULL NAME
2. DATE OF PURCHASE
3. THE EMAIL ADDRESS YOU USED TO CREATE YOUR ACCOUNT
4. REQUESTED MATERIALS (LISTED ABOVE)
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